November 2023 Newsletter

In the News This Month

Hello Everyone,

This month's article titled "Regulatory and Accreditation Update: Where We've Been-Where We're Going," by Pat Cook, Senior Consultant and Head of Consulting Services, sheds light on the proposed regulatory and accreditation changes for 2024, healthcare challenges, and the essential components required to reinvigorate our healthcare teams and patient safety programs.

In addition, our second article, "The Persistent Issue of Patient Falls," penned by Senior Consultant Christopher Pratt, we delve into a critical matter within the healthcare industry. Patient falls occur frequently in hospitals and can have a significant impact on both patients and medical expenses. However, a multidisciplinary approach can help to mitigate the risk of falls and improve patient safety. This involves initiatives such as staff and patient education, individualized care plans, proactive fall risk assessments, purposeful rounding, and program evaluation.

We hope you find these articles informative and helpful in assisting you with your ongoing regulatory readiness. Please feel free to reach out to us at with any topics you would like to see featured or for any service needs you may have.

surveyor and hospital staff walking in hospital

Oct 31 2023

Regulatory and Accreditation Update: Where we have been, Where we are going
From an Accreditation and Regulatory perspective, 2023 certainly has been an interesting year.  As healthcare continues to recover from the pandemic, several significant hurdles remain in our path to full recovery.  In light of these hurdles, we believe that Accreditation and Regulatory changes will be minimal at least for ...
Read More

About the Authors

Patricia Cook, B.S., R.Ph, HACP, GRCP

Pat Cook is a Senior Consultant and Head of Consulting Services at Courtemanche & Associates. Working in collaboration with the C&A Leaders, Pat manages Courtemanche & Associate’s business development initiatives and oversees the clinical delivery of services and support. With her extensive healthcare experience, Pat serves as a knowledgeable resource to new and existing clients, helping to guide them through their accreditation and regulatory needs.

Patricia Cook Consultant & Author

Oct 31 2023

The Persistent Issue of Patient Falls  
Patient falls are among the most reported patient safety incidents for hospitals.  According to The Joint Commission, the number of unexpected patient safety occurrences involving death or serious physical injury (Sentinel Events) classified as falls increased by almost 450% from 2018 through 2022;  The number of reported falls increasing ...
Read More

About the Authors

Christopher Pratt, MS, BSN, HACP

Chris Pratt is a Senior Consultant with Courtemanche and Associates with more than 33 years in clinical and leadership experience working in varying healthcare positions from the bedside to the Boardroom. In this role, he is responsible for assessing healthcare organizations’ readiness for licensing, accreditation, and regulatory compliance. He is trained in the survey process, auditing approach and survey outcome determination utilized by The Joint Commission, DNV, Centers for Medicare and Medicaid Services (CMS), and other regulatory agencies and accrediting organizations. He assists organizations with post-survey activities, education, patient safety strategies, and quality improvement initiatives and has experience in various health care settings including acute care, behavioral health, and ambulatory care settings.

Courtemanche & Associates Healthcare Consultant Chris Pratt

Disclaimer: The information on this website is published in good faith for general information purposes only. This website does not make any warranties about the completeness, reliability and accuracy of this information.

The Joint Commission® is a registered trademark of Joint Commission on Accreditation of Healthcare Organizations. Courtemanche & Associates has no affiliation with this entity.

Courtemanche & Associates | (704)-573-4535 | Email:

Shopping Cart