Education & Webinars

We are proud to partner with the following organizations to provide current,
relevant educational content on accreditation and regulatory topics:

March 22, 2023

Disparities/Inequities in Healthcare

Sponsored by North Carolina Healthcare Association (NCHA)

Healthcare organizations, by their very nature, seek to provide opportunities of the highest level of care for all patients to attain their optimal level of health regardless of their race, ethnicity, disability, sexual orientation, gender identity, socioeconomic status, geography, preferred language, or other social determinant of health.   Unfortunately, there may be disparities in how organizations provide care without them even realizing they exist.   Our presentation will explore the regulatory expectations of organizations in their quest to identify and mitigate these preventable differences that affect access to care and health outcomes. 

Developed & presented by C&A's Christopher Pratt MS, BSN, RN, HACP-CMS, Senior Consultant & Accredited Provider Program Director

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March 29, 2023

Top TJC Deficiencies

Sponsored by North Carolina Healthcare Association (NCHA)

Join us for this 90-minute webinar that will focus on the latest deficiency data coming from The Joint Commission and client feedback. During this session we will explore the Top 10 deficiencies occurring within The Joint Commission Hospital Accreditation Program both from an Environment of Care/Life Safety perspective and from a Clinical Care perspective. Additionally, listen to our consultant as they share tips on how to mitigate these findings within your organization.

Developed & presented by C&A's  Patricia A. Cook, R.PH., HACP-CMS, Senior Consultant – Head of Consulting Services

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April 4, 2023

Moving Standards to Actions: Healthcare Equity & Disparities Expectations

Sponsored by Maryland Healthcare Education Institute (MHEI)

During this 90-minute webinar, the consulting team at Courtemanche & Associates will provide (1) a brief re-cap of The Joint Commission’s 2023 Standards and Expectations, (2) focused discussion on using the power of your Performance Improvement methodology and data analysis to drive the needed changes within your organization & (3) using project management skills to stay on track.

Developed & presented by C&A's Christopher Pratt, MS, BSN, RN, HACP-CMS, Senior Consultant & Accredited Provider Program Director

Learn More or Register

April 5, 2023

Pain Management in the Opioid Addiction Crisis

Sponsored by North Carolina Healthcare Association (NCHA)

With the nation embroiled in the opioid crisis, there are numerous challenges in safely managing pain in both acute and chronic presentations.  Our presentation will address these challenges from a regulatory perspective to ensure your organizations are safely prescribing and monitoring your patients to avoid misuse and overdose.

Developed & presented by C&A's Anne Kelly, EdD, BSN,  Associate Consultant

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April 12, 2023

HR Competencies

Sponsored by Maryland Healthcare Education Institute (MHEI)

With the challenges that healthcare organizations are facing in finding personnel to fulfill their workforces needs, it’s more imperative that these prospective team members are properly vetted, trained and deemed competent to support the delivery of safe patient care.  Our presentation will provide key topics to address in your process and identify common pitfalls that organizations are facing in aligning with regulatory requirements.

Developed & presented by C&A's Denise Smith, RN, MS, CLNC, HACP, Senior Consultant

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April 19, 2023

Cleaning-Disinfecting Surgical Instruments

Sponsored by North Carolina Healthcare Association (NCHA)

Processing sterile surgical instruments are often a key finding in most regulatory surveys.  However, most organizations are not familiar with the steps required to properly clean and disinfect these devices.  Our presentation will cover the key processes and how organizations can ensure they are aligned with requirements.

Developed & presented by C&A's Denise Smith, RN, MS, CLNC, HACP, Senior Consultant

Learn More or Register

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