Better Compliance, Better Care

Providing solutions for your healthcare accreditation and regulatory needs.

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Our 99% customer satisfaction directly correlates to our expert team providing healthcare professionals with the guidance they need to meet their goals.

         Exciting News to Share!

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SAYAS Alliance Inc., parent company of Courtemanche & Associates, has expanded services to our client base
with the acquisition of Medical Resource Network (MRN).

MRN, established over 30 years ago, provides legal nurse consulting services designed to support healthcare organizations.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.

CMS

Center for Medicare and Medicaid Services

TJC

The Joint Commission

DNV

Det Norske Veritas

AAAHC

Accreditation Association for Ambulatory Healthcare

CIHQ

The Center for Improvement in Healthcare Quality
Acute Care
Critical Access Hospitals

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

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  • In the News

    Stay informed with up-to-date industry news

Does Your Competency Program really assess competency?

By Courtemanche & Associates Team | May 20, 2024

It is the responsibility of all healthcare organizations to ensure that staff are competent and can perform the skills and job responsibilities to provide safe and high-quality care to their patients, yet we find competency is frequently cited on triennial surveys? How well defined is your process?

Is Your Stroke Certification Program on Target?

By Courtemanche & Associates Team | May 20, 2024

As we wrap up Stroke Awareness Month, we thought there would be value to talking about where the most recent findings are occurring in the Disease Specific Certification Process for Stroke. Learn the Top 5 cited deficiencies, and tips for a successful program.

The April 15th Deadline Has Passed – Now What?

By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | April 30, 2024

With the April 15th public comment deadline passed, CMS’ proposed accreditation rule changes enhancing oversight and addressing conflicts of interest.

Two Top Patient Safety Concerns you should worry about

By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | April 30, 2024

Among ECRI’s 2024 top patient safety concerns are challenges onboarding new staff post-pandemic and managing risks from technology adoption. Learn more!

Emergency Management Chapter for Ambulatory Care Re-write

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | March 27, 2024

Explore TJC’s new Emergency Management Chapter for Ambulatory Care, key updates and what they mean for your organization’s emergency preparedness efforts.

Are You Ready for The Joint Commission’s NEW Infection Control Chapter?

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | March 27, 2024

Explore the key changes in TJC’s new Infection Control Chapter, designed to align with CDC guidelines and enhance infection prevention practices. Read more!

Let's Get Started.

C&A has been partnering with healthcare professionals for over 30 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness

Assessment

The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.

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For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need
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