Better Compliance, Better Care

Healthcare Regulatory & Accreditation Consultants

The C&A team of expert consultants understand your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

  • In the News

    Stay informed with up-to-date industry news

Emergency Department Observations from the Field 

By Christopher Pratt, MS, BSN, HACP | August 11, 2022

8 examples of emergency department observations from the field that may help you identify opportunities to improve on your emergency services.

New & Revised Antibiotic Stewardship Requirements Announced by TJC

By Christopher Pratt, MS, BSN, HACP | August 4, 2022

For a list of these revisions as well as additional editorial revisions read more.

Care Plans and Patient Education – The Roadmap to Caring for Your Patients    

By Denise E. Smith, RN, MS, CLNC, HACP | August 2, 2022

Nursing care plans and patient education are necessary for structuring, communicating and coordinating care for patients to facilitate getting them home safely and avoiding re-admissions.

How to Break the Chain of Infection

By Patricia Cook, BS, R.Ph, HACP | August 2, 2022

There are a number of things you can do to break the chain of infections including proper hand hygiene and simple covering of our coughs. Learn more!

Regulation Changes proposed to CLIA – TIME SENSITIVE

By Patricia Cook, BS, R.Ph, HACP | July 28, 2022

CMS has proposed changes to the CLIA regulations. The proposed changes were published in the Federal Register dated July 26, 2022.

Monitoring of Intravenous Fluid Warming Cabinets

By Christopher Pratt, MS, BSN, HACP | July 27, 2022

The Joint Commission has recently clarified its position on monitoring of intravenous fluid storage temperatures. Learn more.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.


Center for Medicare and Medicaid Services


The Joint Commission


Det Norske Veritas


Accreditation Association for Ambulatory Healthcare


The Center for Improvement in Healthcare Quality
Long Term Care
Critial Access Hospitals
Acute Care

Survey Readiness

Healthcare accreditation and regulatory services to improve quality and compliance outcomes.

  • Survey Support
  • CMS Compliance
  • Ambulatory Specific
  • Behavioral Health Specific
  • Initial Accreditation
  • Ongoing Survey Readiness
  • TJC Top Findings
  • Disease-Specific Certification

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

  • Immediate Jeopardy
  • Interim Support
  • Infection Control
  • Prevention Management
  • Leadership Development
  • Coaching & Mentoring

Education & Tools

Online education for healthcare professionals. Courses and resources to aid in regulatory compliance.

  • Quality Academy
  • C_Apps Resources & Tools
  • Monthly Newsletter
  • On the Radar Alerts
  • Soar2Success (S2S)

Let's Get Started.

C&A has been partnering with healthcare professionals for over 27 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness


The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Meet Our Core Team

Meet our core team of expert healthcare accreditation and regulatory compliance consultants - an outstanding group of healthcare professionals. Our core team along with our top-notch partners provide a wealth of knowledge, wisdom and guidance to assist you with performance improvement and regulatory success.

Patricia Cook Consultant & Author

Senior Consultant
Head of Consulting Services

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.


For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need

Educational & Tools


The Quality Academy is your eLearning smart site for healthcare accreditation and regulatory education. We offer over 50 online on-demand training courses to help your organization train your team for regulatory compliance and success.

  • On-demand education for healthcare professionals
  • Research-based programs presented by experts in the field
  • Learn tools and innovative strategies that can be applied immediately
  • Self-paced programs, easy to follow and affordably priced
  • Completion is eligible for CE credits through ANCC
  • Infection Prevention & Control
  • Preventing Covid-19 for Nursing Homes
  • The Joint Commission Survey Process
  • CMS 101 Survey Process
  • Patient Rights
  • And more...

New to regulatory?
Get your bearings here.

  • Personal Protective Equipment (PPE)
  • QAPI Essentials
  • Processing Ultrasound Transducers
  • Managing Flexible Endoscopes
  • Long Term Care
  • And more...

Ready for a deeper dive?
Find solutions here.

  • TJC & CMS Update for 2021
  • Preventing Suicide
  • Enterprise-Wide Risk Management
  • Emergency Management
  • And more...

Need fresh ideas?
Explore new developments here.

  • Personal Protective Equipment (PPE)
  • Maternal Hypertension-Preeclampsia
  • Vulnerable Patients
  • Moderate Sedation
  • Fire Safety
  • And more...

Regulatory & Accreditation
Tools & Resources

Most Popular Courses

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