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Hospital Regulatory & Accreditation Consulting

Empowering Organizational Excellence in Healthcare Since 1994

Courtemanche & Associates specializes in hospital accreditation consulting as well as regulatory compliance services. We conduct mock surveys to help hospitals and other healthcare organizations prepare for and respond to surveys from accrediting bodies such as The Joint Commission (TJC, formerly JCAHO), DNV, AAAHC, and others, as well as regulatory surveys by the Centers for Medicare and Medicaid Services (CMS) and state agencies.

Courtemanche & Associates’ comprehensive line of onsite consulting services assists with survey readiness – improving quality and enhancing patient safety.

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Healthcare Consulting Services

Courtemanche & Associates specializes in hospital accreditation consulting as well as regulatory compliance services including: Mock surveys, CMS Survey Support, Post Survey Support, Onsite Survey Support, Ongoing Accreditation Readiness, Life Safety, Leadership Support, Virtual Consulting and more for your journey to high reliability– Learn More

Education

Educational content from the C&A eClassroom or onsite at your healthcare organization, board retreat or association meeting – Learn More

Reading Room

Access healthcare and accreditation resources- from blog articles to tracer tools, checklists and more. The Reading Room is your information destination for all things patient safety.   – Learn More

Mock Survey

Now is the Perfect Time for a Mock Survey

Have you been wondering what you can do to prepare, but need fresh eyes to get you started?  Whether it be a Joint Commission, CMS, DNV, or any other accrediting and regulatory agency, C&A can help by providing you with an accurate picture of where you are on the road to readiness.

C&A will tailor a mock survey for your organization. You tell us about the size, scope and complexity of your organization and our experts work with you to create an agenda developed to meet your organization’s specific needs.  We’ll conduct tracers, review documents, assess medication management processes, identify and strategize about risk reduction, evaluate infection control and more.

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Featured Collaborations

Maryland Patient Safety Center
NAHQ

The Maryland Patient Safety Center, in collaboration with Courtemanche & Associates, has created a patient safety certification for organizations. The program is designed to provide organizational certification through Patient Safety Champions, with the Patient Safety Officer as the leader, who network with individuals at all levels of the organization, clinical and non-clinical, and share critical risk reduction strategies to eliminate errors and enhance safety culture throughout the organization.

NAHQ defines the standard of excellence for the healthcare quality profession and equips professionals and organizations to meet these standards. NAHQ offers the only certification in healthcare quality – the CPHQ – and 10,000 healthcare professionals across the continuum of healthcare hold this designation. In addition, NAHQ offers the industry-elevating HQ Essentials: Competencies for the Healthcare Quality Profession for advanced- and master-level professionals, and the HQ Principles program for those new to the field.

Client Testimonials

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Through your services our patients, visitors, staff, and facility are safer and we are more prepared for "always ready" for a JC survey. The mock survey team is extremely knowledgeable, willing to assist, pleasant and will find an answer if they are unsure. Thank you for helping us to grow.

Shirley Pukala, St. Lawrence Rehabilitation Hospital
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We contracted with Courtemanche following a CMS survey. The team was fantastic. They helped out tremendously with Quality Management, Risk Management, and anywhere that we asked. We were most impressed and very appreciative of their contributions and efforts to help us successfully complete a plan of correction and our ability to offer continued care to our patients.

Kandi KuperGoodland Regional Medical Center
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Our healthcare system values the integrity that Courtemanche & Associates brings with them. My consultant partner has been the driving force to allow me to excel as the EOC Safety Chairman. His fun and challenging position, along with outstanding direct feedback, is invaluable. He inspires me.

Al LeoneRobert Wood Johnson University Hospital Somerset
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Your organization team has been outstanding! The communication was timely as well as informative. Everyone truly works as a team and demonstrates total commitment to our education, patient safety and quality, and performance improvement. Thank you for customizing services.

Joanne Born, Alexian Brothers Behavioral Health Hospital
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Courtemanche & Associates are customer oriented, focused on performance and outcomes scalable to your organization. The consultants engage the staff to problem solve and improve performance by getting "them" to own the process

Darlene HanleySt. Lawrence Rehabilitation Center