Better Compliance, Better Care

Healthcare Regulatory & Accreditation Consultants

The C&A team of expert consultants understand your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

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  • In the News

    Stay informed with up-to-date industry news

TJC Proposed Changes to the Emergency Management Chapter

By Patricia Cook, BS, R.Ph, HACP | September 14, 2021

On September 1, 2021, The Joint Commission posted the long-awaited Proposed Changes to the Emergency Management Chapter.

New Antibiotic Stewardship Requirements on the Horizon

By Patricia Cook, BS, R.Ph, HACP | September 7, 2021

On August 4, 2021, The Joint Commission posted new elements of performance related to MM 09.01.01 Antibiotic Stewardship.

Heads Up! Medication or Not?

By Courtemanche & Associates Team | August 19, 2021

Many organizations may be leaving these opportunities for improvement on the table.  Did you know that any toothpaste that contains sodium fluoride contains a National Drug Code and is classified as a medication?  We recently verified this with The Joint Commission Standards Interpretation Group.  Their team advised this would be determined by how they are …

Heads Up! Medication or Not? Read More »

Covid-19 Resources for Environmental Services

By Patricia Cook, BS, R.Ph, HACP | July 20, 2021

Recently the American Hospital Association, Health Research and Educational Trust and the Center for Disease Control updated their COVID-19 training and education resource for those persons responsible for maintaining the cleanliness of our organizations. While the tool addresses COVID-19, the training is founded in the basic principles of disinfection and contains great infographics that could …

Covid-19 Resources for Environmental Services Read More »

If Talent Management is the Biggest Challenge in Healthcare- What Can You Do?

By Patricia Cook, BS, R.Ph, HACP | July 15, 2021

The July 13, 2021, electronic issue of Becker’s CEO Report shares with us the results of a recent Fortune/Deloitte poll which identified that attracting, hiring, retaining, developing, growing and engaging talent and succession planning is one of their biggest challenges. Modifying work schedules and staffing ratios may provide relief as an interim measure while recruitment …

If Talent Management is the Biggest Challenge in Healthcare- What Can You Do? Read More »

2021 Top 5 deficient areas identified by Courtemanche & Associates

By Courtemanche & Associates Team | July 6, 2021

1. Competency: With advances in technology and more complex responsibilities amongst staff, the area of competency assessment and reassessment holds a lot of opportunity for improvement. Many organizations struggle with differentiating orientation and competency at the point of hire along with determining which competency assessment should occur on an annual basis. 2. Suicide Risk Identification …

2021 Top 5 deficient areas identified by Courtemanche & Associates Read More »

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.

CMS

Center for Medicare and Medicaid Services

TJC

The Joint Commission

DNV-GL

Det Norske Veritas

AAAHC

Accreditation Association for Ambulatory Healthcare

Long Term Care
Critial Access Hospitals
Acute Care
Hospitals

Survey Readiness

Healthcare accreditation and regulatory services to improve quality and compliance outcomes.

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  • Survey Support
  • CMS Compliance
  • Ambulatory Specific
  • Behavioral Health Specific
  • Initial Accreditation
  • Ongoing Survey Readiness
  • TJC Top Findings
  • Disease-Specific Certification

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

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  • Immediate Jeopardy
  • Interim Support
  • Infection Control
  • Prevention Management
  • Leadership Development
  • Coaching & Mentoring

Education & Tools

Online education for healthcare professionals. Courses and resources to aid in regulatory compliance.

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  • Quality Academy
  • C_Apps Resources & Tools
  • Monthly Newsletter
  • On the Radar Alerts
  • Soar2Success (S2S)

Let's Get Started.

C&A has been partnering with healthcare professionals for over 27 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness

Assessment

The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Meet Our Core Team

Meet our core team of expert healthcare accreditation and regulatory compliance consultants - an outstanding group of healthcare professionals. Our core team along with our top-notch partners provide a wealth of knowledge, wisdom and guidance to assist you with performance improvement and regulatory success.

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Senior Consultant
Lead of Administrative Services

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Associate Consultant

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.

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For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need

Educational & Tools

Learning

The Quality Academy is your eLearning smart site for healthcare accreditation and regulatory education. We offer over 50 online on-demand training courses to help your organization train your team for regulatory compliance and success.

  • On-demand education for healthcare professionals
  • Research-based programs presented by experts in the field
  • Learn tools and innovative strategies that can be applied immediately
  • Self-paced programs, easy to follow and affordably priced
  • Completion is eligible for CE credits through ANCC
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  • Infection Prevention & Control
  • Preventing Covid-19 for Nursing Homes
  • The Joint Commission Survey Process
  • CMS 101 Survey Process
  • Patient Rights
  • And more...

New to regulatory?
Get your bearings here.

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  • Personal Protective Equipment (PPE)
  • QAPI Essentials
  • Processing Ultrasound Transducers
  • Managing Flexible Endoscopes
  • Long Term Care
  • And more...

Ready for a deeper dive?
Find solutions here.

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  • TJC & CMS Update for 2021
  • Preventing Suicide
  • Enterprise-Wide Risk Management
  • Emergency Management
  • And more...

Need fresh ideas?
Explore new developments here.

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  • Personal Protective Equipment (PPE)
  • Maternal Hypertension-Preeclampsia
  • Vulnerable Patients
  • Moderate Sedation
  • Fire Safety
  • And more...

Regulatory & Accreditation
Tools & Resources

Most Popular Courses

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