Better Compliance, Better Care

Solutions to your healthcare accreditation and regulatory needs

Our 99% customer satisfaction directly correlates to our experts providing healthcare professionals the guidance they need to meet their goals.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.


Center for Medicare and Medicaid Services


The Joint Commission


Det Norske Veritas


Accreditation Association for Ambulatory Healthcare


The Center for Improvement in Healthcare Quality
Acute Care
Critical Access Hospitals

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

  • In the News

    Stay informed with up-to-date industry news

CMS Resumes Validation Surveys with a Twist!

By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | September 13, 2023

On 9/6/23 CMS released QSO 23-14-NLTC announcing the post-Public Health Emergency resumption of Validation Surveys. Learn more about the changes.

Culture of Safety

By Denise E. Smith, RN, MS, CLNC, HACP-CMS, Senior Consultant | August 31, 2023

Culture of Safety is how a healthcare organization supports patient safety. Learn what organizations do to promote a safety culture.

Preventing Maternal Hemorrhage – a Healthcare Disparity & Safety Perspective 

By Anne Kelly, EdD, BSN, HACP-CMS Associate Consultant | August 31, 2023

In combating the risk of maternal hemorrhage, it is critical to closely examine the presence of health disparities as contributing factors. Learn why!

CMS State Operations Manual Revision   

By Anne Kelly, EdD, BSN, HACP-CMS Associate Consultant | August 15, 2023

The Centers for Medicare and Medicaid Services (CMS) provided an update to the interpretive guidance on §482.13 (c)(2): Access the memo here.

CMS Memorandum – EXPIRED Revised Guidance for Staff Vaccination Requirements   

By Anne Kelly, EdD, BSN, HACP-CMS Associate Consultant | August 7, 2023

CMS memo provides information on a final rule regarding the expiration of COVID-19 staff vaccination requirements. Learn more.

Root Cause Analysis – Does it Really Work?

By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | August 1, 2023

Root cause analysis is a method for understanding the underlying cause of an observed or experienced incident. Learn more about its effectiveness!

Let's Get Started.

C&A has been partnering with healthcare professionals for over 29 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness


The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.


For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need
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