Education & Webinars
Endorsements from clients regarding C&A services and our team
Upcoming Webinars
September 22, 2025
10:00 AM EST
Regulatory survey trends have demonstrated that almost half of all findings are related to the healthcare environment. Aging infrastructure, increasing complexity in building and healthcare systems, and staff turnover have contributed to this trend. Our presentation will identify these current common survey trends.
Learner outcomes include:
- Understanding the trending environmental safety-based opportunities found during surveys in healthcare organizations.
- Develop organizational strategies to observe and address these common environmental safety observations.
Sponsored by the North Carolina Healthcare Association
Presented By The Courtemanche & Associates Consulting Team
October 20, 2025
10:00 AM EST
The use of virtual services in healthcare has been in place for several years. As technology has improved and the virtual care model has been proven viable to increase access to care, virtual services will continue to expand. Leaders must ensure the quality of these services to support patient safety and patient experience. Our presentation will delve into the aspects of quality assurance with these services.
Learner outcomes include:
- Discuss strategies to measure the performance of virtual services.
- Understanding how to use performance data to monitor regulatory compliance and quality of care.
Sponsored by the North Carolina Healthcare Association
Presented By The Courtemanche & Associates Consulting Team
A two part series:
Part 1 – Structure – Monday, November 24, 2025
Part 2 – Execution – Monday, December 22, 2025
10:00 AM EST
More information will be available soon.
Sponsored by the North Carolina Healthcare Association
Presented By The Courtemanche & Associates Consulting Team