Better Compliance, Better Care

Healthcare Regulatory & Accreditation Consultants

The C&A team of expert consultants understand your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

  • In the News

    Stay informed with up-to-date industry news

Safety Alert – Double Check your Respirators

By Patricia Cook, BS, R.Ph, HACP | January 12, 2022

NIOSH, in agreement with the manufacturer, ALG Healthcare, have agreed to rescind the NIOSH approval for specific respirators manufactured by ALG Healthcare.

Healthcare Accreditation – Choosing the Right Agency

By Denise E. Smith, RN, MS, CLNC, HACP | January 4, 2022

Healthcare accreditation has many benefits for an organization but choosing the right agency can be challenging.

CMS Final Guidance Co-Located Hospitals- Are you ready?

By Patricia Cook, BS, R.Ph, HACP | January 4, 2022

On November 12, 2021, the Centers for Medicare and Medicaid Services (CMS) provided final guidance for the long-awaited regulations related to co-located hospitals. What do these regulations require?

Ambulatory Care’s Most Challenging Findings

By Denise E. Smith, RN, MS, CLNC, HACP | December 28, 2021

A list of Ambulatory Care’s most challenging findings for 2021 was recently published by The Joint Commission (TJC).

CMS Conditions of Participation FAQs

By Patricia Cook, BS, R.Ph, HACP | December 23, 2021

CMS published several FAQs on the changes made to the Conditions of Participation for Hospitals.

Rights and Responsibilities (RI) Chapter Update- Just Released

By Christopher Pratt, MS, BSN, HACP | December 21, 2021

The Rights and Responsibilities of the Individual (RI) chapter updates were just released by the Joint Commission. These updates go into effect on July 1, 2022.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.


Center for Medicare and Medicaid Services


The Joint Commission


Det Norske Veritas


Accreditation Association for Ambulatory Healthcare


The Center for Improvement in Healthcare Quality
Long Term Care
Critial Access Hospitals
Acute Care

Survey Readiness

Healthcare accreditation and regulatory services to improve quality and compliance outcomes.

  • Survey Support
  • CMS Compliance
  • Ambulatory Specific
  • Behavioral Health Specific
  • Initial Accreditation
  • Ongoing Survey Readiness
  • TJC Top Findings
  • Disease-Specific Certification

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

  • Immediate Jeopardy
  • Interim Support
  • Infection Control
  • Prevention Management
  • Leadership Development
  • Coaching & Mentoring

Education & Tools

Online education for healthcare professionals. Courses and resources to aid in regulatory compliance.

  • Quality Academy
  • C_Apps Resources & Tools
  • Monthly Newsletter
  • On the Radar Alerts
  • Soar2Success (S2S)

Let's Get Started.

C&A has been partnering with healthcare professionals for over 27 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness


The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Meet Our Core Team

Meet our core team of expert healthcare accreditation and regulatory compliance consultants - an outstanding group of healthcare professionals. Our core team along with our top-notch partners provide a wealth of knowledge, wisdom and guidance to assist you with performance improvement and regulatory success.

Pat Cook 1

Senior Consultant
Head of Consulting Services

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.


For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need

Educational & Tools


The Quality Academy is your eLearning smart site for healthcare accreditation and regulatory education. We offer over 50 online on-demand training courses to help your organization train your team for regulatory compliance and success.

  • On-demand education for healthcare professionals
  • Research-based programs presented by experts in the field
  • Learn tools and innovative strategies that can be applied immediately
  • Self-paced programs, easy to follow and affordably priced
  • Completion is eligible for CE credits through ANCC
  • Infection Prevention & Control
  • Preventing Covid-19 for Nursing Homes
  • The Joint Commission Survey Process
  • CMS 101 Survey Process
  • Patient Rights
  • And more...

New to regulatory?
Get your bearings here.

  • Personal Protective Equipment (PPE)
  • QAPI Essentials
  • Processing Ultrasound Transducers
  • Managing Flexible Endoscopes
  • Long Term Care
  • And more...

Ready for a deeper dive?
Find solutions here.

  • TJC & CMS Update for 2021
  • Preventing Suicide
  • Enterprise-Wide Risk Management
  • Emergency Management
  • And more...

Need fresh ideas?
Explore new developments here.

  • Personal Protective Equipment (PPE)
  • Maternal Hypertension-Preeclampsia
  • Vulnerable Patients
  • Moderate Sedation
  • Fire Safety
  • And more...

Regulatory & Accreditation
Tools & Resources

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