

EXPANDING SERVICES TO MEET YOUR NEEDS!
SAYAS Alliance, parent company of Courtemanche & Associates, has expanded services to our client base with the acquisition of Medical Resource Network (MRN). MRN, established over 30 years ago, provides legal nurse consulting services designed to support healthcare organizations. Learn More
EMPOWERING YOUR SUCCESS
We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.

SURVEY READINESS
SURVEY READINESS
- Survey Support
- Ambulatory Specific
- Behavioral Health Specific
- Initial Accreditation
- Ongoing Survey Readiness
- Focused Assessment
- Disease-Specific Certification

RESOLUTION SERVICES
RESOLUTION SERVICES
- Transition Services
- Infection Control
- Life Safety
- The Physical Environment
- Emergency Management
- Virtual Consulting

EDUCATION & TOOLS
EDUCATION & TOOLS
- ARC Tools & Resources
- Coaching & Mentoring
- Leadership Support
- Monthly Newsletter
- On the Radar Alerts
- Field Notes Blog
- Soar2Success (S2S)
CMS
Center for Medicare and Medicaid Services
TJC
The Joint Commission
DNV
Det Norske Veritas
AAAHC
Accreditation Association for Ambulatory Healthcare
CIHQ
The Center for Improvement in Healthcare Quality
Let's Get Started
C&A has been partnering with healthcare professionals for over 30 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!
IN THE NEWS
Stay informed with up-to-date industry news

That Extra Set of Eyes Could Help
Mock surveys have a direct impact on survey execution and outcomes. Learn the benefits an expert set of eyes can have on patient safety and regulatory compliance.

Sample Medications Management Essentials for Safe Practice
Sample medications are an excellent resource supporting effective patient care. Learn practices that support safe medication management.

What Happens When Surveyors Declare Immediate Jeopardy?
Understand the consequences of Immediate Jeopardy in hospitals and healthcare settings—plus tips to prevent citations and protect patient safety. Learn more!

Procedural Safety – Are Your Teams Focused On Preventing Harm?
Procedural safety is an integral part of an organization’s overall patient harm prevention efforts. Learn key elements of a Procedure Safety Review:

How Interpretation Services Improve Healthcare Communication
Interpretation services in healthcare are essential in quality care. Learn methods of interpreting to enhance patient outcomes, and meet regulatory standards.

Guidelines for Transporting Contaminated & Sterile Instruments
Transporting contaminated or sterile instruments outside of an organization requires careful attention to prevent damage, contamination and ensure safety.