May 2022 Newsletter

In the News This Month

Greetings Everyone, it's full steam ahead into the month of May, and first and foremost we want to acknowledge Nurses week which is celebrated May 6th-12th this year. Thank you so much for your incredible passion and dedication in the field and to the patients you service. We greatly appreciate all you do.

Our newsletter this month focuses on two very important topics. Our first article is “De-Risking”. Assessing and managing risk has become a mainstay of healthcare operations, yet few organizations have an established process and/or understanding of how to approach managing and mitigating risk. This month, we turn to experts outside of healthcare to help us understand key “de-risking” considerations utilized by other industries. Our second article and part of our “Observations from the Field” series, focuses on Infection Prevention, specifically the problematic areas we are seeing and accreditation agencies are citing related to High Level Disinfection(HLD) and Sterilization. HLD and Sterilization were problematic prior to the pandemic and remain areas in most organizations that need close scrutiny as we inch closer to closing the door on the Public Health Emergency.

We hope you find these articles informative and helpful in assisting you with your ongoing regulatory readiness. Please reach out to us at for additional information or any service needs you may have.

Derisking - team putting gears together

Apr 28 2022

De-risking Your Quality Management Program
Several years ago, the concept of risk assessment was introduced into healthcare. Assessing and managing risk is now a cornerstone to how healthcare organizations need to operate. Have you wondered if there is a way to reduce the risk of not meeting your quality metrics, not achieving accreditation, or ...
Read More

About the Authors

Sandeep Goel, President & CEO

Sandeep Goel is President and Owner of Courtemanche & Associates, a SAYAS Alliance company. With more than 25 years of business leadership and quality management experience across multiple industries, Sandeep has been a strong advocate for enhancing environmental, health and safety performance by embedding these into an organization’s foundation and culture.


Over his career, Sandeep has led quality improvement programs focused on policies, standards, and processes. He has worked closely with many organizations to launch new products and services ensuring regulatory compliance. He has formed partnerships to increase industry awareness by sharing best practices through speaking events, webinars and newsletter publications. Most recently, he was an active board member for a nationally recognized association that develops accreditation and certification guidelines.

Sandeep has dual undergraduate degrees in Biology and Engineering along with a minor in Psychology. He also has an MBA from Carnegie Mellon University with concentrations in Strategy, Finance, Marketing and Organizational Behavior.

Sterilizing surgicle instruments

Apr 28 2022

High Level Disinfection – Observations from the Field    
High-Level Disinfection is one of the top 10 TJC findings for 2021. More than 45 years ago, Earle H. Spaulding developed an approach to disinfecting and sterilizing patient-care items and equipment. His categorization has been successfully used by infection control professionals and others when planning methods for disinfection or ...
Read More

About the Authors

Joseph Esch, MBA CHFM

Joseph Esch is a Life safety surveyor and consultant. He is trained under the HFAP Acute Care and Critical Access Hospital requirements, as well as The Joint Commission accreditation requirements for the physical environment, fire safety, Life Safety Code®, and Emergency Management chapters. Joseph has 14 years in healthcare, his primary focus is the operations, plant and the physical environment. He has assisted in the planning and initial startup of facility programs in several acute care facilities, including the implementation of CMMS, compliance program, capital forecasting, and facility condition indexing and has been chairman of the EOC committee. He currently holds a Certified Healthcare Facility Manager certification issued by the American Hospital association in 2015 and is a member of the American Society of Healthcare Engineers and the local chapter of Chesapeake Area for Healthcare Engineers.

Healthcare Accreditation & Regulatory Consultant Denise Smith

C_APPS 2022

Fresh from the Field

Our C_APPS membership provides monthly offerings January through November including regulatory & accreditation tools, resources, tracers, policy checklists, and other key aids to facilitate ongoing success with changing expectations.

C_APPS Healthcare Accreditation Tools & Resources 2022

Apr 6 2022

Workplace Violence in Healthcare Settings
Workplace Violence in the healthcare setting, is an especially important topic in the field right now. This month’s C_APPS package provides a variety of tools and resources to guide you in putting together an effective program that encompasses education, training, and processes for the entire organization.
Read More

April Focus

Workplace Violence in Healthcare Settings

This month's package includes:

  • Risk Analysis Key Area & Elements Guide
  • Education & Training Plan Design
  • Workplace Violence Training Template
  • OSHA's Guidelines for Preventing Workplace Violence

C_Apps Resources & Tools

C_APPS is an Exclusive Membership Service resource developed by Courtemanche & Associates that provides monthly offerings of regulatory and accreditation tools, resources, tracers, policy checklists or other key aids to facilitate ongoing success with changing expectations.

Disclaimer: The information on this website is published in good faith for general information purposes only. This website does not make any warranties about the completeness, reliability and accuracy of this information.

The Joint Commission® is a registered trademark of Joint Commission on Accreditation of Healthcare Organizations. Courtemanche & Associates has no affiliation with this entity.

Courtemanche & Associates | (704)-573-4535 | Email:

Shopping Cart