Patricia Cook, BS, R.PH, HACP
Senior Consultant - Lead of Administrative Services
Pat Cook is a Senior Consultant and Lead of Administrative Services at Courtemanche & Associates. Working in collaboration with the C&A Leaders, Pat manages Courtemanche & Associate’s business development initiatives and oversees the clinical delivery of services and support. With her extensive healthcare experience, Pat serves as a knowledgeable resource to new and existing clients, helping to guide them through their accreditation and regulatory needs.
A Registered Pharmacist, Pat has nearly four decades of healthcare administrative and regulatory experience with extensive knowledge in the requirements of The Joint Commission, DNV, and Centers for Medicare and Medicaid services including knowledge in their survey process, auditing approach and survey outcome determination. Her career in healthcare began within Pharmacy Services where she served in multiple leadership positions including Drug Distribution Supervisor, Assistant Director of Pharmacy and Director of Pharmaceutical Care. Her experience with regulatory compliance, licensure and accreditation spans over 25 years and involved survey coordination and survey readiness and response across hospital, long term care, ambulatory care, behavioral health, and home care practice settings. Prior to joining the C&A team, Pat’s most recent healthcare experience was serving as System Vice President of Accreditation and Licensure for RWJ Barnabas Health where she facilitated numerous successful Joint Commission surveys, Joint Commission Disease Specific Certification surveys, Centers for Medicare and Medicaid Services (CMS) surveys, CMS Transplant surveys and state licensing and complaint surveys across the enterprise in many healthcare settings including hospitals, long term care, ambulatory care, behavioral health and home care. In addition to her Accreditation and Licensure experience Pat also has extensive experience in Infection Control and Patient Experience. Utilizing the principles of continuous quality improvement, transparency and collaboration Pat has demonstrated skills in government relations, medical staff relations, leadership, and management development. From 2000 through 2003, Pat served on the Editorial Board for Aspen Publishers Pharmacy Department Compliance Manual.
Pat is a graduate of St. John’s University, Queens New York where she earned her bachelor’s degree in Pharmaceutical Sciences. She also holds the following certifications, Six Sigma Green Belt, Certified Healthcare Accreditation Professional (HACP), and is a Master Trainer in TeamSTEPPS.