Meet Our Team

Meet our healthcare accreditation & regulatory compliance team – experts in the healthcare industry and collectively sharing more than 100 years of healthcare knowledge, wisdom & guidance.

Denise Smith, Senior Consultant

Denise Smith, RN, MS, CLNC, HACP-CMS

Senior Consultant

Denise Smith is a Senior Consultant with Courtemanche & Associates. In this role she is responsible for assessing healthcare organizational readiness for licensing, certification, accreditation, and regulatory compliance. She has extensive knowledge in the requirements of The Joint Commission, DNV, and Centers for Medicare and Medicaid services including knowledge in their survey process, auditing approach and survey outcome determination. She also has knowledge and experience in AAAHC and other regulatory and accreditation organizations. She assists organizations with survey preparation, educational needs, post survey activities, patient safety strategies and quality improvement initiatives. Denise has more than 40 years of experience and expertise in Infection Prevention, Sterile Processing, Legal Nurse Consulting, Quality and Resource Management, Clinical Education, in acute inpatient and outpatient care settings.

Clinically, Denise is a licensed Registered Nurse with an extensive background in Infection Prevention and Control for perioperative settings, sterile processing, and quality management. Additionally, she has served as a Certified Legal Nurse Consultant and has aided organizations for EMTALA, Medical-Surgical and Health Care Administration areas of concern.

An avid healthcare quality educator, she has served as adjunct faculty at Saint Elizabeth College in Morristown, NJ, where she focused on issues in healthcare management, technology, the environment, and strategic planning. In her Quality Improvement roles, she has assisted organizations with regulatory readiness, plans of correction, infection control, policy development and medical staff credentialing. Her insights and understanding of the regulations were instrumental in the development of tools and resources that enabled successful organizational adherence to regulatory standards.

As a Registered Nurse, Denise’s experience includes managing patient care settings and departments, such as Surgery, Endoscopy, Hemodialysis, Cardiac Cath Labs, Orthopedics, Med-Surg, and Sterile Processing, among others. She has also served on the Executive team as the Vice President of Patient Services. With her extensive healthcare experience, Denise serves as a knowledgeable resource to new and existing clients, helping to guide them through their accreditation and regulatory needs.

Denise is a graduate of Christ Hospital School of Nursing in Jersey City, NJ, the Jersey City State College in Jersey City, NJ where she earned a Bachelor of Science in Health Education and a Master of Science in Health Administration. She is a certified CMS Healthcare Accreditation Professional through CIHQ, and is a certified Legal Nurse Consultant. She is a member of the American Association of Legal Nurse Consultant, the National Alliance of Certified Legal Nurse Consultants and The Association for Professionals in Infection Control and Epidemiology (APIC).

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