In the News This Month
Greetings Everyone,
Endoscopic procedures continue to remain a top patient safety focus in healthcare organizations. Leaders and staff within the endoscopic service line must be engaged in fostering a culture of safety that quickly identifies, addresses, and mitigates causes of patient harm. Senior Consultant and Accredited Provider Program Director, Chris Pratt's article, "Key Considerations in Supporting Patient Safety with Endoscopic Procedures," outlines how to better understand expected requirements, monitor performance and support safe patient care.
In addition, our second article, "Understanding EMTALA Compliance Part 2" by Teri Reinhartsen, Associate Consultant, provides additional information on requirements for compliance as well as policies and procedures hospitals must establish and maintain regarding these regulations.
Thank you for taking the time to read our articles. We hope this information is helpful in assisting you with accreditation and regulatory compliance needs. For future topics or should you require our services, please reach out to us at info@courtemanche-assocs.com. Our team is always available and eager to assist you in any way we can.
Key Considerations for Patient Safety with Endoscopic Procedures
The Author
Christopher Pratt, MS, BSN, RN, HACP-CMS
Chris Pratt is Senior Consultant & Accredited Provider Program Director with Courtemanche and Associates with more than 33 years in clinical and leadership experience working in varying healthcare positions from the bedside to the Boardroom. In this role, he is responsible for assessing healthcare organizations’ readiness for licensing, accreditation, and regulatory compliance. He is trained in the survey process, auditing approach and survey outcome determination utilized by The Joint Commission, DNV, Centers for Medicare and Medicaid Services (CMS), and other regulatory agencies and accrediting organizations. He assists organizations with post-survey activities, education, patient safety strategies, and quality improvement initiatives and has experience in various health care settings including acute care, behavioral health, and ambulatory care settings.


EMTALA Compliance What Healthcare Leaders Must Know Part 1
The Author
Teri Reinhartsen, RN, MS, CPHRM
Teri Reinhartsen is an Associate Consultant with Courtemanche and Associates with 30 years of clinical and leadership experience working in varying healthcare positions from the bedside to the Boardroom. In this role, she is responsible for assessing healthcare organizations’ readiness for licensing, accreditation, and regulatory compliance, and is trained in the survey process, auditing approach and survey outcome determination utilized by The Joint Commission, DNV, Centers for Medicare and Medicaid Services (CMS), and other regulatory agencies and accrediting organizations. She assists organizations with post-survey activities, education, patient safety strategies, and quality improvement initiatives and has experience in various health care settings including acute care, behavioral health, and ambulatory care settings. Throughout her career, Teri has held a variety of Patient Safety, Risk Management and Regulatory Compliance leadership positions for several large healthcare systems. These experiences provided her with a wealth of knowledge in these areas as well as Root Cause Analysis and High Reliability Concepts. Teri has been the lead on mock surveys where she has worked and conducted educational programs related to her areas of expertise. She has also participated in and assisted in DOH/CMS investigations. Clinically, Teri has expertise in the Peri Operative area.



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