Better Compliance, Better Care

Solutions to your Healthcare Accreditation and Regulatory Needs

Welcome to Courtemanche & Associates officially partnering with CIHQ

With over 29 years of being in business and 100+ years of healthcare experience amongst our consulting team,
we are ready to assist with your accreditation and regulatory compliance needs.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.


Center for Medicare and Medicaid Services


The Joint Commission


The Center for Improvement in Healthcare Quality


Accreditation Association for Ambulatory Healthcare


Det Norske Veritas
Acute Care
Critical Access Hospitals

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

  • In the News

    Stay informed with up-to-date industry news

Keep Those Instructions for Use Current!

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | May 21, 2024

Instructions for Use (IFU) are critical references used to maintain medical equipment. Learn tips to ensure safe operation for your patients.

Does Your Competency Program really assess competency?

By Courtemanche & Associates Team | May 20, 2024

It is the responsibility of all healthcare organizations to ensure that staff are competent and can perform the skills and job responsibilities to provide safe and high-quality care to their patients, yet we find competency is frequently cited on triennial surveys? How well defined is your process?

Is Your Stroke Certification Program on Target?

By Courtemanche & Associates Team | May 20, 2024

As we wrap up Stroke Awareness Month, we thought there would be value to talking about where the most recent findings are occurring in the Disease Specific Certification Process for Stroke. Learn the Top 5 cited deficiencies, and tips for a successful program.

The Importance of Routine Environmental Risk Evaluation

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | May 8, 2024

Environmental risks pose vulnerabilities, especially with suicidal or violent patients. Update risk assessments when changes occur to ensure a safe environment.

The April 15th Deadline Has Passed – Now What?

By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | April 30, 2024

With the April 15th public comment deadline passed, CMS’ proposed accreditation rule changes enhancing oversight and addressing conflicts of interest.

Two Top Patient Safety Concerns you should worry about

By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | April 30, 2024

Among ECRI’s 2024 top patient safety concerns are challenges onboarding new staff post-pandemic and managing risks from technology adoption. Learn more!

Let's Get Started.

C&A has been partnering with healthcare professionals for over 29 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness


The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.


For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need
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