Better Compliance, Better Care

Solutions to your Healthcare Accreditation and Regulatory Needs

Welcome to Courtemanche & Associates officially partnering with CIHQ

With over 29 years of being in business and 100+ years of healthcare experience amongst our consulting team,
we are ready to assist with your accreditation and regulatory compliance needs.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.


Center for Medicare and Medicaid Services


The Joint Commission


The Center for Improvement in Healthcare Quality


Accreditation Association for Ambulatory Healthcare


Det Norske Veritas
Acute Care
Critical Access Hospitals

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

  • In the News

    Stay informed with up-to-date industry news

Why Thorough Instrument Inspection Matters for Patient Safety

By Denise E. Smith, RN, MS, CLNC, HACP-CMS, Senior Consultant | December 8, 2023

Learn why proper inspection of instruments like scopes, clamps and scissors is vital for patient safety and infection control in healthcare facilities.

Is that Equipment Clean and Ready for the Next Patient?

By Anne Kelly, EdD, BSN, HACP-CMS Associate Consultant | December 7, 2023

How do healthcare staff know that equipment is clean and ready for patient use? Learn considerations to prevent infection control issues and implement patient safety.

The Joint Commission Revises Definition of Suicide for Sentinel Event Policy

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | December 5, 2023

The Joint Commission revises definition of suicide for sentinel event policy effective 1/1/24. Learn more details.

Top 12 Healthcare To-Dos for a Successful 2024

By Courtemanche & Associates Team | November 30, 2023

Prep for a successful 2024 in healthcare with 12 important to-do’s like reviewing survey plans, assessing competencies, and evaluating surgical fire procedures.


By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | November 29, 2023

Effective January 1, 2024 CMS shared that the application fee for institutional providers. Learn more.

CMS Revises Form 855A

By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | November 27, 2023

CMS announced on November 22, 2023 that an updated version of From 855-A is now available. Learn more and access the form.

Let's Get Started.

C&A has been partnering with healthcare professionals for over 29 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness


The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.


For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need
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