Better Compliance, Better Care

Solutions to your Healthcare Accreditation and Regulatory Needs

Welcome to Courtemanche & Associates officially partnering with CIHQ

With over 29 years of being in business and 100+ years of healthcare experience amongst our consulting team,
we are ready to assist with your accreditation and regulatory compliance needs.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.


Center for Medicare and Medicaid Services


The Joint Commission


The Center for Improvement in Healthcare Quality


Accreditation Association for Ambulatory Healthcare


Det Norske Veritas
Acute Care
Critical Access Hospitals

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.


Education & Tools

Tools & Resources for healthcare professionals to aid in regulatory compliance.


  • In the News

    Stay informed with up-to-date industry news

FPPE – OPPE:  Lessons Learned

By Denise E. Smith, RN, MS, CLNC, HACP-CMS, Senior Consultant | May 31, 2023

Healthcare organizations struggle with consistently implementing processes related to FPPE & OPPE. Learn strategies for a successful program.

Safe Handling Practices for Hazardous Chemicals

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | May 31, 2023

Organizations must follow safe handling and storage of chemicals and use practices to safeguard staff and patients. Read on to learn more!

Safety Briefings for Survey Teams

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | May 31, 2023

A safe work environment during an actual regulatory survey is paramount. Learn tips to ensure safety for survey teams or other visiting organizations.

Functional-Organizational Integration- Key Factors in Accreditation Decisions.

By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | May 19, 2023

As organizations continue to expand should new care locations or services be included in their accreditation program? Learn more about the criteria to consider.

CMS S&C’s Quality, Certification, and Oversight Reports (QCOR) – Are you on the list?

By Anne Kelly, EdD, BSN, HACP-CMS Associate Consultant | May 17, 2023

CMS posts onsite survey reports by Accrediting Organizations and State Survey Agencies of substantial noncompliance. Are you on the list?

Expiration of Public Health Emergency

By Denise E. Smith, RN, MS, CLNC, HACP-CMS, Senior Consultant | May 10, 2023

Recently, CMS issued, “Guidelines for the Expiration of the COVID-19 Public Health Emergency”. Learn timelines for regulatory requirements issued during the PHE.

Let's Get Started.

C&A has been partnering with healthcare professionals for over 29 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness


The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.


For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need
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