Better Compliance, Better Care

Solutions to your Healthcare Accreditation and Regulatory Needs

Welcome to Courtemanche & Associates officially partnering with CIHQ

With over 29 years of being in business and 100+ years of healthcare experience amongst our consulting team,
we are ready to assist with your accreditation and regulatory compliance needs.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.

CMS

Center for Medicare and Medicaid Services

TJC

The Joint Commission

CIHQ

The Center for Improvement in Healthcare Quality

AAAHC

Accreditation Association for Ambulatory Healthcare

DNV

Det Norske Veritas
Acute Care
Critical Access Hospitals

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

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  • In the News

    Stay informed with up-to-date industry news

Does Anybody Really Know What Time It Is?

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | September 20, 2024

Recent surveys show that some clocks embedded in your medical equipment have inaccurate time? Learn why this is important and the effect it has on the accuracy of your medical records.

Mold on Eyewash Stations

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | September 10, 2024

Understand the importance of rounding in reinforcing infection control measures, improving staff practices, and ensuring a safer healthcare environment.

Are Your Medical Records Meeting Standards?

By Denise Smith, RN, MS, CLNC, HACP-CMS, Senior Consultant | August 28, 2024

Does your team understand the importance of medical record reviews? Learn the most frequently cited items we find during a Mock Survey and strategies to implement to improve patient care.

Temperature and Humidity Variations in the Perioperative Environment

By Denise Smith, RN, MS, CLNC, HACP-CMS, Senior Consultant | August 28, 2024

Learn about how temperature and humidity control in the perioperative environment affects patient safety, surgeon comfort, and overall surgical success.

Infection Control Rounding

By Denise Smith, RN, MS, CLNC, HACP-CMS, Senior Consultant | August 26, 2024

Understand the importance of rounding in reinforcing infection control measures, improving staff practices, and ensuring a safer healthcare environment.

Solution Dilution – Are your Detergent Soaks Watered Down?

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | August 16, 2024

The proper amount of chemical present in cleaning solutions is critical to remove soil from the contaminated surfaces. Learn recommendations to follow.

Let's Get Started.

C&A has been partnering with healthcare professionals for over 29 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness

Assessment

The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.

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For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need
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