June 2026 Newsletter

Greetings Everyone,

Due to sustained staffing shortages organization leaders are often required to redeploy ancillary staff into direct care support roles. Chris Pratt, Senior Consultant & Accredited Provider Program Director’s article, “Adaptive Workforce Response Modeling When Utilizing Ancillary Staff for Patient Care Support,” provides key considerations for planning to ensure staff readiness, maintain patient safety, and sustain operational integrity.

Our second article, “A Review of Hospital Regulatory Requirements for Dietary Services,” also authored by Chris Pratt, provides a comprehensive outline for best practices that ensure patients receive optimal nutrition tailored to their individual needs. It is important that healthcare organizations recognize dietary services as a critical component of patient safety and regulatory compliance.

Thank you for taking the time to read our articles. We hope this information is helpful in assisting you with accreditation and regulatory compliance needs. For future topics or should you require our services, please reach out to us at info@courtemanche-assocs.com. Our team is always available and eager to assist you in any way we can.

Healthcare staff training new staff

Adaptive Workforce Response Modeling When Utilizing Ancillary Staff for Patient Care Support

Ancillary staff are often used during healthcare staffing shortages. Learn key considerations to ensure staff readiness and maintain patient safety.

The Author

Chris Pratt is a Senior Consultant with Courtemanche and Associates with more than 33 years in clinical and leadership experience working in varying healthcare positions from the bedside to the Boardroom. In this role, he is responsible for assessing healthcare organizations’ readiness for licensing, accreditation, and regulatory compliance. He is trained in the survey process, auditing approach and survey outcome determination utilized by The Joint Commission, DNV, Centers for Medicare and Medicaid Services (CMS), and other regulatory agencies and accrediting organizations. He assists organizations with post-survey activities, education, patient safety strategies, and quality improvement initiatives and has experience in various health care settings including acute care, behavioral health, and ambulatory care settings

Christopher Pratt, Senior Consultant and Accredited Provider Program Director
Hospital patient receiving meal.

A Review of Hospital Regulatory Requirements for Dietary Services

Hospital dietary services are a critical component of patient safety and regulatory compliance. Learn best practices for a comprehensive program

The Author

Chris Pratt is a Senior Consultant with Courtemanche and Associates with more than 33 years in clinical and leadership experience working in varying healthcare positions from the bedside to the Boardroom. In this role, he is responsible for assessing healthcare organizations’ readiness for licensing, accreditation, and regulatory compliance. He is trained in the survey process, auditing approach and survey outcome determination utilized by The Joint Commission, DNV, Centers for Medicare and Medicaid Services (CMS), and other regulatory agencies and accrediting organizations. He assists organizations with post-survey activities, education, patient safety strategies, and quality improvement initiatives and has experience in various health care settings including acute care, behavioral health, and ambulatory care settings

Christopher Pratt, Senior Consultant and Accredited Provider Program Director
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C&A is a division of SAYAS Alliance. Through our sister company Medical Resources Network, we also offer a range of legal nurse consulting services, including medical record review and analysis, medical chronologies, peer review, retention of medical experts, and adverse event and call center management. Learn more.

Disclaimer: The information on this website is published in good faith for general information purposes only. This website does not make any warranties about the completeness, reliability and accuracy of this information.

The Joint Commission® is a registered trademark of Joint Commission on Accreditation of Healthcare Organizations. Courtemanche & Associates has no affiliation with this entity.

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