Data Rich . . . Information Poor

Throughout our travels across the country, we encounter organizations that struggle with the management of their data. We believe that CMS and the accrediting agency, The Joint Commission, may also be seeing the same thing.

Heads Up! Medication or Not?

Many organizations may be leaving these opportunities for improvement on the table.  Did you know that any toothpaste that contains sodium fluoride contains a National Drug Code and is classified as a medication?  We recently verified this with The Joint Commission Standards Interpretation Group.  Their team advised this would be determined by how they are […]

Titration Orders: The Key To Safe Medication Management

Titrating intravenous medications is the process of adjusting medication dosage for maximum benefit without inducing adverse side effects. It can be a fine line to walk, but when staff follow clearly defined parameters through well-crafted titration orders, it can be performed with a high degree of safety and ensure that your practice is aligned with […]

Prepare Your Healthcare Laundry Department For Inspection

How often do we go to the linen closet and say to ourselves, “is this linen safe to put on my patient’s bed?” As a nurse for over 40 years, I do not think that I have ever asked myself that question. I was happy that the linen was there and that I could use […]

2021 Top 5 deficient areas identified by Courtemanche & Associates

1. Competency: With advances in technology and more complex responsibilities amongst staff, the area of competency assessment and reassessment holds a lot of opportunity for improvement. Many organizations struggle with differentiating orientation and competency at the point of hire along with determining which competency assessment should occur on an annual basis. 2. Suicide Risk Identification […]

Behind the Scenes – Mock Survey

Do you ever wonder what a mock survey consultant does prior to visiting your organization? Have you been curious about the extent of preparation that occurs, how we are able to identify areas for improvement (or regulatory gaps) in a short period of time, and how it all comes together in a final report to enable effective resolution?