In the News This Month
Many of our communities have encountered a variety of emergencies this year which have added extra burden to our healthcare organizations. While The Joint Commission Emergency Management Standards have existed for many years, this year revisions to the Emergency Management Chapter were put into effect. Our feature article, "Understanding the Emergency Management After Action Report" examines these updated requirements.
Also, included this month is our article about Pet Therapy, a very effective and popular service being used more frequently in healthcare settings. While these programs offer immense patient and staff benefits, animals also have potential to cause a multitude of safety risks. Denise's informative outline provides helpful tips on what your organization can do to offer a successful and safe program.
Understanding the Emergency Management After Action Report
About the Author
Patricia Cook, B.S., R.Ph, HACP, GRCP
Pat Cook is a Senior Consultant and Head of Consulting Services at Courtemanche & Associates. Working in collaboration with the C&A Leaders, Pat manages Courtemanche & Associate’s business development initiatives and oversees the clinical delivery of services and support. With her extensive healthcare experience, Pat serves as a knowledgeable resource to new and existing clients, helping to guide them through their accreditation and regulatory needs.
What You Need to Know About Pet Therapy
About the Author
Denise Smith, RN, MSN, CLNC, HACP
Denise Smith is a Senior Consultant with Courtemanche & Associates. In this role she is responsible for assessing healthcare organizational readiness for licensing, certification, accreditation, and regulatory compliance. She has extensive knowledge in the requirements of The Joint Commission, DNV, and Centers for Medicare and Medicaid services including knowledge in their survey process, auditing approach and survey outcome determination. She also has knowledge and experience in AAAHC and other regulatory and accreditation organizations. She assists organizations with survey preparation, educational needs, post survey activities, patient safety strategies and quality improvement initiatives. Denise has more than 40 years of experience and expertise in Infection Prevention, Sterile Processing, Legal Nurse Consulting, Quality and Resource Management, Clinical Education, in acute inpatient and outpatient care settings.
Clinically, Denise is a licensed Registered Nurse with an extensive background in Infection Prevention and Control for perioperative settings, sterile processing, and quality management. Additionally, she has served as a Certified Legal Nurse Consultant and has aided organizations for EMTALA, Medical-Surgical and Health Care Administration areas of concern.
C_APPS 2021
Fresh from the Field
Our C_APPS membership provides monthly offerings January through November including regulatory & accreditation tools, resources, tracers, policy checklists, and other key aids to facilitate ongoing success with changing expectations.
Patient Visitation
October Focus
Patient Visitation
This month's package includes:
- Sample Patient Visitation Policy
- Sample Decision Grid
C_Apps Resources & Tools
C_APPS is an Exclusive Membership Service resource developed by Courtemanche & Associates that provides monthly offerings of regulatory and accreditation tools, resources, tracers, policy checklists or other key aids to facilitate ongoing success with changing expectations.
Disclaimer: The information on this website is published in good faith for general information purposes only. This website does not make any warranties about the completeness, reliability and accuracy of this information.
The Joint Commission® is a registered trademark of Joint Commission on Accreditation of Healthcare Organizations. Courtemanche & Associates has no affiliation with this entity.