Emergency Management 2020

A Comprehensive Approach to Meeting the Health and Safety Needs of a Patient Population

Advanced Course

Emergency Management 2020


The Emergency Management 2020 Program describes key concepts to include in a facility’s comprehensive approach to meeting the health, safety and security needs of it’s staff, their patient population and community prior to, during and after an emergency or disaster.

Plan for disasters with risk assessments that focus on hazard vulnerabilities to develop a road map based on probability and mitigation strategies already in place as you prioritize what is still needed. This 3-hour course takes you through the regulatory requirements, focus areas, drills and more. Use this knowledge to develop preparedness and response capabilities when the unexpected occurs.

Learn & Apply

A Comprehensive Approach to Meeting the Health and Safety Needs of a Patient Population

  • Concepts

    State concepts related to the National Incident Command Strategy approach

  • Strategies

    Use risk assessment strategies to complete a Hazard Vulnerability Analysis

  • Learn

    Name entities with requirements directing Emergency Preparedness operations and planning

  • Identify

    Identify lessons learned from historical emergency responses for use with future events.

About the Instructor

James Ballard, MBA, CPHQ, CPPS, HACP

James Ballard, MBA, CPHQ, CPPS, HACP, is a Healthcare Consultant with over 30 years of experience responsible for assessing healthcare organizations’ readiness for licensing, accreditation and regulatory compliance. James provides support to organizations in the areas of Life Safety Code® compliance, Environment of Care, Emergency Management, Quality, Performance Improvement, Patient Safety and Clinical Care requirements. He has expertise in The Joint Commission (TJC) accreditation, Centers for Medicare and Medicaid Services (CMS) requirements as a former Federal Surveyor. He has served as faculty and speaker for Risk Assessment, Medication Management, Patient Safety, and other regulatory compliance issues. In addition, he assists organizations with post-survey activities, education and follow-up, patient safety strategies, and quality improvement initiatives.

Mr. Ballard has worked in a variety of healthcare positions and his experiences range from Surgical Technologist, EMT, Combat Medicine to a Federally Certified Healthcare Surveyor (Hospital, Critical Access, Transplant, Ambulatory Survey Centers and Long-Term Care), to Director positions over Compliance, Quality, Infection Prevention, Safety, Risk Management, Employee Health, and Emergency Preparedness. Mr. Ballard was the main creator of the CMS Focused Quality Assessment and Performance Improvement (FQAPI) Survey process and tool for Transplant programs in Hospitals.

Learn More

Reach out and contact us today to learn more about our eLearning opportunities.

Completion is eligible for CE credits through the ANCC.

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