As Senior Consultant-Lead of Administrative Services, Pat is responsible for the management of the consulting pipeline, planning for the delivery of services and business development initiative for Courtemanche & Associates. Pat serves as a knowledgeable resource to new and existing clients, helping to guide them through their accreditation and regulatory needs. As Senior Consultant, clients receive the knowledge and expertise that comes from both her clinical experience and training as a Registered Pharmacist and her nearly three decades of experience in administrative and leadership roles within healthcare.
Mrs. Cook’s career in healthcare began within Pharmacy Services where she served in multiple leadership positions including Drug Distribution Supervisor, Assistant Director of Pharmacy and Director of Pharmaceutical Care. Her experience with regulatory compliance, licensure and accreditation spans over 30 years and involved survey coordination and survey readiness and response across hospital, long term care, ambulatory care, behavioral health and home care practice services.
Prior to joining the C&A team, Pat’s most recent healthcare experience was serving as Corporate Vice President of Accreditation and Licensure for Barnabas Health where she facilitated numerous successful Joint Commission surveys, Joint Commission Disease Specific Certification surveys, Centers for Medicare and Medicaid Services (CMS) surveys, CMS Transplant surveys and state licensing and complaint surveys across the enterprise in many healthcare settings including hospitals, long term care, ambulatory care, behavioral health and Home Care. In addition to her Accreditation and Licensure experience Pat also has extensive experience in Infection Control and Patient Experience. Utilizing the principles of continuous quality improvement, transparency and collaboration Pat has demonstrated skills in government relations, medical staff relations, leadership and management development.
Mrs. Cook is a Healthcare Accreditation Certified Professional, Certified Green Belt and Master Trainer in Teamstepps. She resides in Island Heights, New Jersey.