James Ballard, MBA, CPHQ, CPPS, HACP

Associate Consultant

James Ballard is an Associate Consultant with over 30 years of experience responsible for assessing healthcare organizations’ readiness for licensing, accreditation and regulatory compliance. He will assist organizations with post-survey activities, education and follow-up, patient safety strategies, and quality improvement initiatives. Mr. Ballard has worked in a variety of healthcare positions and his experiences range from Surgical Technologist, EMT, Combat Medicine to a Federally Certified Healthcare Surveyor (Hospital, Critical Access, Transplant, Ambulatory Survey Centers and Long-Term Care), to Director positions over Compliance, Quality, Infection Prevention, Safety, Risk Management, Employee Health, and Emergency Preparedness. Mr. Ballard was the main creator of the CMS Focused Quality Assessment and Performance Improvement (FQAPI) Survey process and tool for Transplant programs in Hospitals.  He is trained in the application, teaching, and facilitation of the requirements and recommendations of The Joint Commission, the Centers for Medicare and Medicaid Services and other regulatory and accrediting agencies.

In addition to Mr. Ballard’s healthcare experience; he also has 10 years of Military Service in the U.S. Navy as a Combat Corpsman serving in Operation Desert Shield and Desert Storm.

He has professional certifications in Healthcare Accreditation Certified Professional (HACP), Certified Professional in Healthcare Quality (CPHQ) and a Certified Professional in Patient Safety (CPPS).

He is currently a member of National Association for Healthcare Quality (NAHQ); American Society of Professionals in Patient Safety; National Association for Professionals in Infection Control & Epidemiology (APIC); American Society for Healthcare Risk Management (ASHRM); International Association for Healthcare Safety and Security (IAHSS) and Health Care Compliance Association (HCCA). James previously served as a Board Member (Secretary) Indiana Chapter of APIC (Chapter 076), 2008-2009, 2010-2011.

Mr. Ballard has an undergraduate degree as a Hospital Administrator from Indiana University and a Master of Business Administration Degree from Indiana Wesleyan University.