James Ballard, MBA, CPHQ, CPPS, HACP

Associate Consultant

James Ballard is an Associate Consultant with over 30 years of experience responsible for assessing healthcare organizations’ readiness for licensing, accreditation and regulatory compliance. James provides support to organizations in the areas of Life Safety Code® compliance, Environment of Care, Emergency Management, Quality, Performance Improvement, Patient Safety and Clinical Care requirements. He has expertise in The Joint Commission (TJC) accreditation, Centers for Medicare and Medicaid Services (CMS) requirements as a former Federal Surveyor. He has served as faculty and speaker for Risk Assessment, Medication Management, Patient Safety, and other regulatory compliance issues. In addition, he assists organizations with post-survey activities, education and follow-up, patient safety strategies, and quality improvement initiatives.

Mr. Ballard has worked in a variety of healthcare positions and his experiences range from Surgical Technologist, EMT, Combat Medicine to a Federally Certified Healthcare Surveyor (Hospital, Critical Access, Transplant, Ambulatory Survey Centers and Long-Term Care), to Director positions over Compliance, Quality, Infection Prevention, Safety, Risk Management, Employee Health, and Emergency Preparedness. Mr. Ballard was the main creator of the CMS Focused Quality Assessment and Performance Improvement (FQAPI) Survey process and tool for Transplant programs in Hospitals.

In addition to Mr. Ballard’s healthcare experience; he also has 10 years of Military Service in the U.S. Navy as a Combat Corpsman serving in Operation Desert Shield and Desert Storm. He has professional certifications in Healthcare Accreditation Certified Professional (HACP), Certified Professional in Healthcare Quality (CPHQ) and a Certified Professional in Patient Safety (CPPS).  He is currently a member of National Association for Healthcare Quality (NAHQ), American Society of Professionals in Patient Safety, Association for Professionals in Infection Control & Epidemiology (APIC), American Society for Healthcare Risk Management (ASHRM), International Association for Healthcare Safety and Security (IAHSS), and Health Care Compliance Association (HCCA). James previously served as a Board Member (Secretary) Indiana Chapter of APIC (Chapter 076), 2008-2009, 2010-2011.

Mr. Ballard has an undergraduate degree as a Hospital Administrator from Indiana University and a Master of Business Administration Degree from Indiana Wesleyan University