New CMS website- Complaint Survey Reports
On October 4th 2018, CMS issued QSO 19-01 which outlined their plan to make public the results of all complaint surveys conducted by deemed status accrediting organizations. These reports will appear on a distinct website that has been designed to be user friendly, and easy to understand. The site also contains a link to the latest CMS report to congress.
We encourage organizations to access the website using the below link and become familiar with the layout and content.