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On the Radar: Complaint Survey Reports

By December 6, 2018On the Radar

New CMS website- Complaint Survey Reports

On October 4th 2018, CMS issued QSO 19-01 which outlined their plan to make public the results of all complaint surveys conducted by deemed status accrediting organizations.  These reports will appear on a distinct website that has been designed to be user friendly, and easy to understand.  The site also contains a link to the latest CMS report to congress.

We encourage organizations to access the website using the below link and become familiar with the layout and content.

https://qcor.cms.gov/hosp_cop/HospitalCOPs.html

Patricia Cook

Author Patricia Cook

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