February 19, 2015 — Charlotte, NC
Courtemanche & Associates (C&A), a healthcare consulting firm, is proud to announce that Jill Ryan has been appointed Chief Executive Officer. Jill previously served C&A as Chief Administrative Officer maintaining oversight of daily operations. In her new role, she will oversee all aspects of operational and strategic growth to best serve client organizations in their regulatory and accreditation needs. In addition, she will continue to work directly with clients to enhance current C&A offerings through consulting, education, virtual support and the development of new services to assist organizations in achieving their safety, regulatory and quality goals.
Ms. Ryan has nearly three decades of healthcare administrative and regulatory experience. She has served as survey coordinator and patient safety officer, facilitating numerous successful Joint Commission surveys, Centers for Medicare and Medicaid Services (CMS) surveys and state surveys. She has worked in senior leadership for over fifteen years and has demonstrated skills in governance and medical staff relations, leadership and management development, facilitation of strategic initiatives and the creation of infrastructure to support operational growth and business goals. In addition, Ms. Ryan is a Healthcare Accreditation Certified Professional awarded by the Center for Improvement in Healthcare Quality, and is trained in Six Sigma concepts and the National Incident Management System (NIMS).
Judy Courtemanche, founder and President of Courtemanche & Associates, expressed, “I am pleased to announce Jill will be taking the helm as the company embarks on our next 20 years of service. Jill’s dedication and strategic direction will guide us into the future. I look forward to continuing my involvement as the president, chief advisor and consultant with C&A and working in partnership with Jill.”
C&A’s leadership team is rounded out by Ronda Katzman, Chief Operations Officer, and Kerrie Bellisario, Chief Strategist. Ms. Katzman’s financial and business acumen guide our operations and Ms. Bellisario’s creativity and visionary thinking leads our strategy development.
Ms. Ryan shared, “I am proud of our exemplary consultants and staff who are thought leaders in the field. Our team is well positioned to continue to serve the needs of our clients with flexibility and cutting edge knowledge. I am excited about the opportunity to lead our company to continued excellence.”
About Courtemanche & Associates
Having worked with the nation’s top hospitals and community healthcare organizations for more than two decades, Courtemanche & Associates (C&A) consults in all areas of regulatory and accreditation readiness specializing in clinical, administrative and environmental audits through mock surveys, on site survey support, post survey support, interim support and organizational and leadership development. C&A provides a global perspective and personalized approach to capitalize on organizational strengths while alleviating performance gaps to ensure successful outcomes.