If your organizational goal is to achieve leadership engagement with zero harm to patients, what would leaders need to succeed and why is leader engagement so important? Lack of engagement for leaders, staff and physicians affects patient safety and professional well-being. Often failure to engage can lead to medical errors, decrease in productivity, negativity, burnout, lost revenue and so much more. How can leaders promote staff engagement and earn the trust and respect of the team around them.
This advanced course provides in-depth solutions to enhance leader and professional engagement creating safety cultures to prevent patient harm.
Learn & Apply
Striving for Zero Harm for Patients and Professionals
Examine outcomes associated with leader disengagement.
Explore the Leaders Toolbox providing resources leaders can use to effect the changes they need to see.
Learn effective strategies for leader engagement in zero harm.
About the Instructor
Judy Courtemanche, Founder of Courtemanche & Associates
Hello, I’m Judy Courtemanche
Founder and former President of Courtemanche & Associates.
I have served healthcare for more than 4 decades as an administrator and nurse. I have worked in many healthcare settings and served in leadership, managerial, educational and nursing roles. I have worked in accreditation as a field surveyor, team leader and faculty for The Joint Commission. In addition, I have also served healthcare organizations and systems as a regulatory consultant and educator for over 25 years, troubleshooting and assisting physicians, leaders and staff to successfully overcome regulatory challenges through understanding, education, practical application, and proven solutions for persistent and difficult issues.