EC/Physical Environment Implementation Essentials

Where the Physical Environment and Patient Safety Meet

Essential Course

EC/Physical Environment Implementation Essentials


When healthcare staff are not aware of their roles and responsibilities in maintaining a safe environment, common safety issues may be overlooked placing themselves and patients at risk. The Environment of Care within a Hospital organization must be planned and managed based on the services that will be provided across the continuum of care. Once services are identified, management plans for the Environment of Care must be assessed for risk, plans developed, plans implemented and then activities monitored for ongoing safety.

Enroll in this course to learn successful approaches for planning, implementation, and performance improvement to exceed CMS and TJC hospital requirements for the physical environment, and to enhance patient safety and survey success.

Learn more about the Covid-19 focused survey process CMS is using for Hospitals and Continuing Care staff to assist with infection prevention & control. 

Learn & Apply

Where the Physical Environment and Patient Safety Meet

  • Understand

    Understand the structure for the healthcare environment regulations and standards

  • Learn

    Learn successful approaches to planning and implementing environment of care management plans

  • Recognize

    Recognize how roles and responsibilities are important for the safety of the physical environment

About the Instructor

James Ballard, MBA, CPHQ, CPPS, HACP

James Ballard, MBA, CPHQ, CPPS, HACP, is a Healthcare Consultant with over 30 years of experience responsible for assessing healthcare organizations’ readiness for licensing, accreditation and regulatory compliance. James provides support to organizations in the areas of Life Safety Code® compliance, Environment of Care, Emergency Management, Quality, Performance Improvement, Patient Safety and Clinical Care requirements. He has expertise in The Joint Commission (TJC) accreditation, Centers for Medicare and Medicaid Services (CMS) requirements as a former Federal Surveyor. He has served as faculty and speaker for Risk Assessment, Medication Management, Patient Safety, and other regulatory compliance issues. In addition, he assists organizations with post-survey activities, education and follow-up, patient safety strategies, and quality improvement initiatives.

Mr. Ballard has worked in a variety of healthcare positions and his experiences range from Surgical Technologist, EMT, Combat Medicine to a Federally Certified Healthcare Surveyor (Hospital, Critical Access, Transplant, Ambulatory Survey Centers and Long-Term Care), to Director positions over Compliance, Quality, Infection Prevention, Safety, Risk Management, Employee Health, and Emergency Preparedness. Mr. Ballard was the main creator of the CMS Focused Quality Assessment and Performance Improvement (FQAPI) Survey process and tool for Transplant programs in Hospitals.

Learn More

Reach out and contact us today to learn more about our eLearning opportunities.

Completion is eligible for CE credits through the ANCC.

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