Long Term Care CMS Survey Process

Learn the Basics About NEW Critical Element Pathways for LTC

Foundational Course

Long Term Care CMS Survey Process


The Quality Assurance and Performance Improvement plan (QAPI) is the backbone for all performance improvement in quality activities for your organization. There has been increasing focus placed on organization’s ability to monitor their processes and activities and use the data to drive decisions to improve those processes and activities in an organized fashion.

This course covers essential information in assuring your understanding of regulatory and accreditation expectations as well as critical tips for a risk-reduction strategy.

Learn & Apply

Be Ready for Survey and Regulatory Changes in 2021

  • Identify

    Identify changes in the survey process as a result of the Covid-19 Pandemic.

  • Learn

    Learn what the new survey process will look like and tips for a successful process.

  • Review

    Review problematic standards from the prior year and gain understanding of new standards on the radar for 2021.

About the Instructor

Darlene Christiansen, LRN, LNHA, EdD

Darlene Christiansen, LRN, LNHA, EdD, has more than 35 years of nursing, medical, healthcare management and regulatory leadership experience. She is a strong patient and healthcare advocate for enhancing healthcare through weaving regulatory compliance into an organization’s culture. She has been trained in The Joint Commission’s Comprehensive Accreditation Manual for Hospitals, Home Care, Ambulatory, and Behavioral Health as well as Disease-Specific Certification and is also trained on the requirements and survey process of DNV Healthcare.

Dr. Christiansen served as the Executive Director of Accreditation and Certification Services for The Joint Commission (TJC). In her thirteen years with TJC she also served in the roles of Director of Standards Interpretation and The Office of Quality Monitoring, Associate Director for Hospital Surveyors, Associate Director for Long-Term Care Surveyors, and surveyor. Most recently, she served on key committees with internal staff and external customers for the TJC Standards Improvement Initiative and supported accredited organizations and those seeking accreditation in the pre-survey, intra-survey, and post-survey processes. Her responsibilities also included business development for the hospital and critical access hospital programs.

Learn More

Reach out and contact us today to learn more about our eLearning opportunities.

Completion is eligible for CE credits through the ANCC.

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