CMS IMPORTANT NOTICE DELIVERY FLEXIBILITY ANNOUNCED

On Thursday, March 26th, CMS provided the following options for the delivery of the following required beneficiary notices:

Important Message from Medicare (IM)_CMS-10065
• Detailed Notices of Discharge (DND)_CMS-10066
• Notice of Medicare Non-Coverage (NOMNC)_CMS-10123
• Detailed Explanation of Non-Coverage (DENC)_CMS-10124
• Medicare Outpatient Observation Notice (MOON)_CMS-10611
• Advance Beneficiary Notice of Non-Coverage (ABN)_CMS-R-131
• Skilled Nursing Advance Beneficiary Notice of Non-Coverage (SNFABN)_CMS-10055
• Hospital Issued Notices of Non-Coverage (HINN)

In light of concerns related to COVID-19, when delivering notices to patients with either confirmed or suspected Covid-19, the following delivery options are now available:

• Hard copies of notices may be dropped off with a beneficiary by any hospital worker able to enter a room safely. A contact phone number should be provided for a beneficiary to ask questions about the notice, if the individual delivering the notice is unable to do so. If a hard copy of the notice cannot be dropped off, notices to beneficiaries may also delivered via email, if a beneficiary has access in the isolation room. The notices should be annotated with the circumstances of the delivery, including the person delivering the notice, and when and to where the email was sent.

• Notice delivery may be made via telephone or secure email to beneficiary representatives who are offsite. The notices should be annotated with the circumstances of the delivery, including the person delivering the notice via telephone, and the time of the call, or when and to where the email was sent.

For more information access the Thursday, March 26, 2020 Special Edition of MLN Connect on the CMS website.

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