Ambulatory Programs

Courtemanche & Associates is a full-service healthcare consulting firm dedicated to working with you

to achieve AAAHC, TJC Accreditation, and Medicare Certification

Our Ambulatory programs offer immediate healthcare solutions focused on improving patient care, creating safe environments and preventing unintended infections. Our team provides the tools and resources your organization needs to assure compliance with regulatory requirements while keeping ambulatory care safe and efficient.

We work collaboratively with ambulatory surgery centers, office practices, hospital- based ambulatory services, and other services that may be a part of a hospital’s network or may be completely independent in designing services to meet your facility needs by:

  • Providing regulatory updates and key ASC essentials for accreditation and regulatory compliance, patient safety, physical environment and infection prevention
  • Assisting you in the review and assessment of staff competency and physician credentialing to assure Leadership and Human Resource requirements, as well as required education for all staff and physicians
  • Appraising readiness and compliance with safety, fire code compliance, management of hazardous materials, utilities and disaster procedures
  • Evaluating the infection prevention plans, risk assessments and practice application of staff and physicians, including cleaning, transport, high level disinfection and sterilization procedures
  • Identifying key areas that could lead to negative survey outcome, such as lack of hand hygiene, cleaning between patients, use of standard precautions, and processing of instruments
  • In addition, we’ll focus on specific air pressure requirements for high-risk areas, such as Endoscopy Suites, Operating Rooms, Sterile Processing areas, and Decontamination areas

This year C&A is celebrating 25 years of consulting excellence!

In honor of this milestone, for a limited time we are offering two special opportunities:

          Customized Virtual Education

    • either a webinar or audio conference for distance learning that best suits your team.

Introductory Onsite One Day Survey Prep for you to experience our services; examples include,
but are not limited to:

    • Fire and Safety Prevention
    • Surgical Services
    • High Level Disinfection
    • Sterilization of Instruments
    • Medical Records, and
    • Disaster Plans
50
Average % of client improvement on their survey
99
Client satisfaction
25
Years of Mock Survey Excellence

Request a Proposal for an Ambulatory Mock Survey by Filling Out this Form or Call Us at 704-573-4535

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As part of your C&A Mock Survey our experienced healthcare accreditation consultants will:

  • Create a Customized Agenda
  • Conduct Tracers
  • Review Documents
  • Assess Medication Management Processes
  • Identify & Strategize about Risk Reduction
  • Evaluate Infection Control
  • Conduct a Life Safety Facility Evaluation
  • Provide Onsite Education to Staff

C&A will tailor a mock survey just for your organization.  You tell us about the size, scope and complexity of your organization and our experts work with you to create an itinerary developed to meet your organization’s specific needs.

We provide mock survey and hands-on accreditation preparation consultations and support for all accreditation programs:

  • Hospitals & Healthcare Systems
  • Ambulatory Healthcare
  • Advanced Diagnostics Imaging
  • Behavioral Healthcare
  • Critical Access Hospitals
  • Home Care Organizations
  • Laboratory Services
  • Nursing Care Centers
  • Office-Based Surgery Centers

Mock Survey Client Testimonials

Through your services our patients, visitors, staff, and facility are safer and we are more prepared for "always ready" for a JC survey. The mock survey team is extremely knowledgeable, willing to assist, pleasant and will find an answer if they are unsure. Thank you for helping us to grow.

Shirley Pukala, St. Lawrence Rehabilitation Hospital

As always C&A team members provided us with excellent insight and provided the information and clinical application for our staff to keep us compliant with the current standards and trends.

Gary Lawrence, Choctaw Nation Health Services Authority

We have utilized C&A services for survey readiness for many years. All services, all staff there make our lives so much easier when it comes to getting ready for surveys.

Donna Scott, Saint Clare’s Hospital

Your organization team has been outstanding! The communication was timely as well as informative. Everyone truly works as a team and demonstrates total commitment to our education, patient safety and quality, and performance improvement. Thank you for customizing services.

Joanne Born, Alexian Brothers Behavioral Health Hospital